Small-Batch Crafted

Blended with intention.

Pure, Earth-Grown Herbs

No fillers, no compromises.

Woman & Veteran-Owned

Rooted in resilience, made for all.

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Terms of service

Terms of Service for Leland Eleven Co.

Last updated: August 27, 2025

Welcome to Leland Eleven Co.! The terms “we,” “us,” and “our” refer to Leland Eleven Co. We operate this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). The Services are powered by Shopify and processed securely by Stripe.

By accessing or using the Services, you agree to be bound by these Terms of Service (“Terms”) and our [Privacy Policy]. If you do not agree, you should not use or access the Services.

1. Access and Account

  • You must be at least the age of majority in your state or province to use our Services.

  • You agree to provide current, complete, and accurate information when creating an account or making a purchase.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

2. Products and Services

  • We provide wellness, beauty, and lifestyle products, including teas and related goods. Availability may change at any time without notice.

  • We make every effort to display accurate product descriptions and images, but colors or appearance may differ depending on your device settings.

  • We do not guarantee that products will meet your expectations.

3. Orders and Payments

  • When you place an order, you are making an offer to purchase. We reserve the right to accept or cancel orders at our sole discretion.

  • Orders are processed securely via Stripe. We must receive and process your payment before confirming your order.

  • You agree to provide accurate billing, payment, and shipping information and to update this information as needed.

  • Purchases are for personal use only and not for commercial resale.

4. Prices and Billing

  • Prices are subject to change without notice. The price in effect at the time of order will apply.

  • Unless otherwise noted, prices exclude taxes, shipping, handling, or import charges.

  • You authorize us (through Stripe) to charge your payment method for all purchases, including applicable taxes and fees.

5. Shipping and Returns

  • Shipping, damages, and returns are governed by our [Shipping & Damages Policy] and [Refund Policy].

  • We are not liable for delays caused by carriers, customs, or circumstances beyond our control. Once we transfer products to the carrier, title and risk of loss pass to you.

  • Customers are responsible for providing accurate delivery information.

6. Intellectual Property

  • All content on our website, including logos, product names, images, and designs, are the intellectual property of Leland Eleven Co. or its licensors.

  • You may use the Services only for personal, non-commercial purposes. Reproduction, distribution, modification, or use of our content without prior written permission is prohibited.

7. User Responsibilities and Prohibited Uses

You agree not to:

  • Violate any laws or regulations.

  • Interfere with or disrupt the functionality or security of the Services.

  • Attempt unauthorized access to our systems.

  • Transmit viruses, spam, or malicious code.

  • Use the Services for unlawful, abusive, or fraudulent activity.

We may suspend or terminate your access if you violate these Terms.

8. Relationship with Shopify

The Services are powered by Shopify, but all purchases are made directly with Leland Eleven Co. Shopify is not responsible for any sales, transactions, or damages arising from your purchases. You expressly release Shopify from all related claims.

9. Privacy

All personal information collected through the Services is governed by our [Privacy Policy]. Because our Services are hosted by Shopify, certain information may also be subject to Shopify’s Privacy Policy.

10. Feedback

If you submit reviews, suggestions, or feedback, you grant us a worldwide, royalty-free license to use, reproduce, and display such content for business purposes. You represent that you own or have the right to submit such content.

11. Disclaimer of Warranties

Our products and services are provided “as is” and “as available.” We make no guarantees that our site or products will be uninterrupted, error-free, or meet your expectations.

12. Limitation of Liability

To the fullest extent permitted by law, Leland Eleven Co. is not liable for any indirect, incidental, or consequential damages resulting from your use of our Services or products. Our total liability is limited to the amount you paid for the product in question.

13. Indemnification

You agree to indemnify and hold harmless Leland Eleven Co., Shopify, and their affiliates, officers, employees, and agents against any claims or damages arising from your use of the Services or violation of these Terms.

14. Governing Law

These Terms are governed by the laws of the State of Utah, United States, and applicable U.S. federal law. You consent to jurisdiction and venue in Utah courts.

15. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Services after changes constitutes acceptance of the revised Terms.

16. Contact Us

If you have questions about these Terms, you can contact us at:

Leland Eleven Co.
1984 N 3410 W R-304
Lehi, UT 84043
Email: hello@lelandelevenco.com
Phone: 435.414.1126